The LMS Void: Why Compounding Pharmacies Desperately Need Digital Training Modules
Apr 6, 2025

Compounding pharmacies are falling behind because they lack effective digital training systems. This gap, known as the LMS (Learning Management System) void, makes it harder to meet FDA regulations, maintain sterile compounding skills, and ensure staff development. Here’s why digital training is essential:
Compliance Made Easier: Digital systems integrate SOPs, track progress, and meet FDA requirements effortlessly.
Improved Skills: Regular training refreshers help sterile compounding knowledge stay sharp.
Faster Onboarding: AI-powered tools can improve training efficiency by up to 80%.
Streamlined Operations: Centralized platforms reduce admin work and ensure consistent training.
Without digital training, pharmacies risk compliance failures, increased costs, and skill gaps. A cloud-based LMS can solve these issues by connecting training with quality processes, offering real-time monitoring, and delivering tailored learning modules. The time to act is now.
Problems Without Digital Training Systems
Meeting Regulatory Standards
Compounding pharmacies relying on paper-based systems often struggle to stay compliant with regulations. These outdated methods make it harder to retain critical knowledge and skills. Studies show that sterile compounding knowledge declines over time, with assessment scores dropping by 0.18 for every additional year of work experience. Gaps in compliance lead to delays and increased costs.
Time and Cost Impact
Without digital training, inefficiencies multiply. Tolmar, a specialty pharmaceutical company, faced challenges managing 1,600 documents for 700 employees across multiple systems. Joe Miller, their VP of Information Technology, highlighted the issue:
"Many pharmaceutical companies have a program or process for SOP training, but most are inefficient. A training system in the cloud that's connected to quality processes and content helps streamline our training, so we are more confident that critical documents have been read and understood."
Manual processes make onboarding slower, increase administrative burdens, and heighten the risk of errors.
Employee Growth Limitations
The lack of digital training also hinders employee development. Karl Kapp, director of the Institute for Interactive Technologies, explains:
"Performance support and learning are inextricably linked. In any organization, we learn because we want a certain outcome. We want learners to perform an action correctly. So microlearning can really be an invaluable tool for supporting improved performance."
Key impacts of missing digital training systems include:
Skill Development: Insufficient training weakens sterile compounding proficiency.
Training Consistency: Employees may receive too much or too little training, creating compliance risks.
These challenges make it harder to maintain efficient pharmacy operations while fostering staff growth. Without proper digital tools, pharmacies risk losing both operational effectiveness and employee satisfaction in critical technical roles.
How Digital Training Improves Pharmacy Operations
Meeting FDA Requirements

Digital training systems make it easier for compounding pharmacies to stay compliant with FDA regulations. Modern cloud-based tools simplify this process by connecting quality processes with training records. Here's how they help:
Combine SOPs, quality processes, and training documentation in one place
Monitor employee training status for specific tasks
Provide full transparency across quality management systems
Link training to document updates and change control processes
This approach not only ensures compliance but also strengthens technical skills needed for sterile compounding.
Improving Sterile Compounding Skills
Digital training goes beyond compliance by focusing on critical technical skills. Studies show that sterile compounding knowledge tends to fade over time, so regular skill refreshers are essential. Advanced learning platforms tackle this challenge with specialized modules, such as:
Competency Area | Benefits of Digital Training |
---|---|
Aseptic Technique | Interactive lessons on proper sterile procedures |
Hazardous Drug Handling | Step-by-step instructions for handling safely |
Pharmacy Calculations | Practice scenarios for accurate dosing |
Documentation | Real-time tracking to ensure procedural accuracy |
These targeted modules help maintain high standards in pharmacy operations.
Accelerating Staff Training
Digital training speeds up staff onboarding and development by offering accessible and flexible learning options. With 70% of employees using mobile devices for training - 42% during work hours and 27% while commuting - these systems make learning more efficient. AI-driven features can even improve training effectiveness by up to 80%.
Key benefits include:
Role-specific content tailored to job responsibilities
Bite-sized lessons for focused learning
Automated tracking of progress and skill mastery
Instant access to critical procedures when needed
This streamlined approach ensures consistent training across all roles, reduces admin work, and boosts overall efficiency in pharmacy operations.
Implementing Digital Training Successfully
Must-Have Training Features
To tackle compliance and efficiency challenges in compounding pharmacies, digital training systems should include features that focus on regulatory needs:
Feature Category | Key Capabilities | Compliance Benefits |
---|---|---|
Document Management | SOP integration, SCORM/xAPI support | Ensures adherence to current procedures |
Progress Tracking | Real-time dashboards, completion certificates | Keeps regulatory documentation organized |
Security Controls | 21 CFR Part 11 compliance, audit trails | Aligns with FDA standards |
Role-Based Access | Automated assignments, competency tracking | Enables tailored, role-specific training |
These features help maintain GMP standards while simplifying training workflows. Systems with AI capabilities can improve training efficiency by as much as 80% through tools like automated questionnaires and personalized learning paths.
Success Stories in Training
Tolmar revamped its training by adopting a cloud-based system that centralized documentation and automated compliance tracking for 700 employees managing 1,600 documents. This change led to better results through unified resource management, automatic compliance checks, and streamlined verification of qualifications.
Training Methods That Work
Here are three methods proven to boost digital training success:
Strategic Planning: Create a training plan that links quality metrics to clear, measurable learning goals.
Microlearning Integration: Break down SOPs into short, focused modules that employees can access during their daily tasks, ensuring ongoing proficiency in sterile compounding procedures.
Performance Monitoring: Use automated tools to track training progress and effectiveness, ensuring only qualified staff handle specific tasks, reducing compliance risks.
Karl Kapp, director of the Institute for Interactive Technologies and professor at Bloomsburg University, highlights the value of microlearning:
"When a learner needs to retrain on the appropriate steps to execute an action, they can access training in the flow of their work when they need it most, without delay or interruption. This is an example of how microlearning and the strategic goals of an organization can come together to create the right learning environment."
How Compounding Pharmacists Can Solve for the Most ...
Conclusion: Taking Action on Digital Training
Compounding pharmacies need to embrace digital training immediately. The shift to digital training is no longer optional - it's a necessity for staying aligned with modern operational demands.
To make this transition effective, create a "bill of learning" that connects quality metrics directly to training goals. This approach ensures training programs support both operational efficiency and compliance needs.
Tolmar's journey highlights how centralized training management can improve compliance and streamline processes. Their example shows the impact integrated digital tools can have on pharmaceutical operations.
Here’s how to implement digital training effectively:
Implementation Phase | Key Actions | Expected Outcomes |
---|---|---|
Strategic Planning | Identify quality metrics and set clear learning goals | Aligns training with business and compliance objectives |
Content Development | Design role-specific microlearning content | Promotes focused and efficient skill-building |
Deployment | Embed training into daily tasks and workflows | Boosts participation and enhances knowledge retention |
Measurement | Monitor training's impact on quality events | Provides measurable ROI and better compliance tracking |